Privacy Policy

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This Privacy Policy describes how CozyErgo Studio, operating at movementspineie.world, collects, uses, stores, and protects personal data when you browse our website, purchase ergonomic home office setup guides, or contact our team in Finland.

Data Controller

The data controller is CozyErgo Studio, located at INNO Yritystalo, 21100 Naantali, Finland. For privacy-related requests, contact us using the details on studio-contact.html. Our customer email identifier is help@movementspineie.world.

Scope of This Policy

This policy applies to personal data processed in connection with digital and printable ergonomic workspace guides, including the Posture-First Desk Planner, Standing Desk Transition Playbook, and Complete Home Office Blueprint, as well as related customer support, newsletters if you opt in, and website analytics.

Categories of Personal Data

We may process the following categories of data depending on how you interact with Movementspineie:

• Identity and contact data such as name, email address, phone number if provided, and billing address for guide purchases.
• Transaction data including order history, selected products, payment status, and delivery method for digital files.
• Communication data from contact forms, support tickets, and correspondence about workspace measurements or guide content.
• Technical data such as IP address, browser type, device identifiers, referral URLs, and timestamps collected through cookies and similar technologies as described in cookies.html.
• Usage data about pages viewed, guide samples accessed, and interaction with site features to improve content relevance.

Purposes and Legal Bases

Under the EU General Data Protection Regulation and applicable Finnish law, we process personal data on the following bases:

• Contract performance: to deliver purchased guides, confirm orders, provide updates, and handle returns per return.html.
• Legitimate interests: to secure our website, prevent fraud, analyze aggregate usage, and improve ergonomic guide materials, balanced against your rights.
• Consent: for optional marketing messages, non-essential cookies, and processing described in form checkboxes where required.
• Legal obligation: to retain invoices and tax records as required by Finnish accounting regulations.

How We Collect Data

We collect data directly when you submit the contact form on studio-contact.html, place an order through our team, or register interest in CozyErgo Studio products. We also collect data automatically through server logs and, where enabled, analytics tools that help us understand how visitors use movementspineie.ddd.

Sharing of Personal Data

We do not sell personal data. We may share data with trusted processors who assist with payment handling, email delivery of digital guides, hosting, and customer relationship tools. These processors act only on our instructions and must implement appropriate security measures. We may disclose data when required by law, court order, or to protect the rights and safety of CozyErgo Studio, our customers, and the public.

International Transfers

Where processors are located outside the European Economic Area, we ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions before transferring personal data. You may request information about specific transfer mechanisms by contacting us.

Retention Periods

Order and billing records are retained for the period required by Finnish commercial and tax law, typically up to six years from the end of the financial year. Contact form messages are kept for up to twenty-four months unless a longer period is needed to resolve disputes. Marketing consent records are kept until you withdraw consent. Server logs are rotated on a schedule appropriate to security needs, generally not exceeding twelve months in identifiable form.

Security Measures

We apply technical and organizational measures including access controls, encrypted connections via HTTPS, staff training on confidentiality, and vendor due diligence. No method of transmission over the internet is completely secure; we encourage you to use strong passwords for any accounts we provide and to notify us promptly of suspected unauthorized access.

Your Rights

If you are in the EEA or UK, you may have the right to access, rectify, erase, restrict processing, object to processing based on legitimate interests, and data portability where applicable. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal. You may lodge a complaint with the Office of the Data Protection Ombudsman in Finland or your local supervisory authority.

Children

Our ergonomic guides are intended for adults managing home offices. We do not knowingly collect personal data from children under sixteen. If you believe a child has provided data, contact us to request deletion.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects concerning guide purchases or support eligibility.

Third-Party Links

Our site may link to external resources such as Google Maps embeds. Those services have their own privacy policies. We are not responsible for their practices when you leave movementspineie.ddd.

Changes to This Policy

We may update this Privacy Policy to reflect new guides, features, or legal requirements. Material changes will be indicated by updating the date above. Continued use of the website after changes constitutes acknowledgment where permitted by law.

Contact for Privacy Requests

To exercise your rights or ask questions about how Movementspineie handles data related to ergonomic home office products, visit studio-contact.html or write to help@movementspineie.world with the subject line Privacy Request. We respond within one month unless extension is permitted by law.